PPSL District Heating Ltd
Company No: 08359510
VAT No: 190011845
Suites 1 & 3, A7 Rear Ashworth House, Deakins Business Park, Egerton, Bolton, BL7 9RP
Email: enquiries@ppsl-districtheating.co.uk
Telephone: 01204 257065
- Introduction
PPSL District Heating Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data in a transparent, secure, and lawful manner. This Privacy Notice explains how we collect, use, store, and share personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Notice applies to all external stakeholders, including but not limited to:
- Clients and prospective clients
- Customers and end users
- Suppliers, contractors, and professional advisers
- Business partners
- Website visitors
- Individuals who contact us by email, telephone, or other means
It explains what personal data we collect, why we collect it, how it is used, and the rights you have in relation to your personal data.
- Data Controller
PPSL District Heating Ltd is the data controller responsible for your personal data.
If you have any questions about this Privacy Notice or how we handle your personal data, please contact us using the details above.
- Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity and Contact Information
- Name
- Job title or role
- Company or organisation name
- Business address
- Email address
- Telephone number
- Business and Contractual Information
- Details of enquiries, quotations, tenders, or proposals
- Contractual and billing information
- Records of meetings, correspondence, and communications
- Technical and Website Data
- IP address
- Browser type and version
- Pages visited and usage data
- Cookie preferences
- Other Information You Provide
- Any information you choose to share with us when contacting us or engaging our services
- How We Collect Personal Data
We collect personal data in the following ways:
- Directly from you (for example, when you contact us, complete a form, or enter a contract with us)
- From your employer or organisation (where you act as a representative, supplier, or contractor)
- From publicly available sources (such as company websites, Companies House, or professional directories)
- Automatically through your use of our website via cookies and similar technologies
- Purposes and Lawful Bases for Processing
We only process personal data where we have a lawful basis to do so. The table below explains why we process personal data and the legal bases we rely on:
- Responding to Enquiries and Communications
- Purpose: To respond to enquiries, provide information, and communicate with you
- Lawful basis: Legitimate interests (Article 6(1)(f)) or steps prior to entering a contract (Article 6(1)(b))
- Providing Services and Managing Contracts
- Purpose: To deliver our services, manage contractual relationships, and administer projects
- Lawful basis: Performance of a contract (Article 6(1)(b))
- Supplier and Contractor Management
- Purpose: To manage supplier and contractor relationships, payments, and compliance
- Lawful basis: Performance of a contract and legitimate interests
- Business Administration and Record Keeping
- Purpose: Internal administration, financial management, audit, and record keeping
- Lawful basis: Legal obligation (Article 6(1)(c)) and legitimate interests
- Marketing and Business Development
- Purpose: To send relevant business communications and updates
- Lawful basis: Legitimate interests or consent (where required)
You can opt out of marketing communications at any time.
- Website Operation and Improvement
- Purpose: To operate, maintain, and improve our website
- Lawful basis: Legitimate interests and consent (for non-essential cookies)
- Cookies
Our website uses cookies to distinguish you from other users and to improve your experience.
Types of Cookies We Use
- Cookie consent: Records your cookie preferences
- Language: Stores preferred language settings
- Analytics: Helps us understand how visitors use our website
Where required, we will ask for your consent before placing non-essential cookies on your device. You can control cookies through your browser settings.
- Sharing Your Personal Data
We do not sell or rent personal data. We may share your personal data with:
- Professional advisers (such as accountants, legal advisers, or insurers)
- IT and system providers
- Payment and financial service providers
- Contractors or partners involved in delivering services
- Regulatory authorities, courts, or law enforcement where required by law
All third parties are required to respect the security of your personal data and to process it in accordance with the law.
- International Transfers
We do not routinely transfer personal data outside the UK. If any international transfers take place, we will ensure appropriate safeguards are in place in accordance with UK GDPR.
- Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- The duration of any contractual relationship
- Compliance with legal, regulatory, or tax obligations
- Resolution of disputes or enforcement of legal rights
Retention periods vary depending on the nature of the data and applicable legal requirements.
- Data Security
We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. This includes:
- Secure IT systems and access controls
- SSL encryption on our website
- Physical and administrative security measures
- Your Data Protection Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request rectification of inaccurate or incomplete data
- Request erasure of your personal data
- Request restriction of processing
- Object to processing
- Request data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at dataprotection@ppsl-districtheating.co.uk.
- Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
- Automated Decision-Making
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
- Updates to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be published on our website.
Last updated: January 2026
